Please check to see if your answer is in FAQs before emailing the Academy Administrator.
What can be done if I don’t have any of the 5 letter of completions to request a Level Two Certificate?
To receive your KRI Level 2 Certificate you must still fill in the L2 Certificate Request Form.
If for any reason you don’t have any of the five Letter of Completion we might need to confirm your certification with the Lead Trainer, in case that information is not in our database.
For this reason the Level Two Practitioners Form must be correctly filled so we can identify the program you attended.
Letter of Completion for Each Module – Mind and Meditation, Vitality and Stress, Conscious Communication, Life Cycle and Lifestyle and Authentic Relationship
Once we receive payment and we have all the information provided we can start the process for reprinting, that usually takes 14-21 business days.
How do I enter the Student List into the Portal and Request Certificates?
Into the Trainer’s Portal under the Student List Tab you can find the Add student button and enter each student with their individual information there.
Please refrain from using ALL CAPITAL letters while filling in the information!
If you wish to request the certificates for that program you are entering the information, please be sure to Press “request certificates” by the bottom of the student List and to enter a shipping address for the certificates.
If you have any questions please watch the tutorial:
How to Enter Student Data – Level One
How to Request Certificates – Level One
How do I make sure both their legal name & spiritual name are printed on the certificate?
To have just the students’ legal name printed on the certificate, go to the Student edit page in you Program. Beside the legal name you will notice the check box is already checked. To include or remove the spiritual name you will need to click on the little box to the right of the spiritual name.
After you have done this, please check at the top of the page where it says CERTIFICATE NAME: you should be able to see exactly how the certificate name will be printed.
** NOTE: Please when inserting student names into the portal do so in proper case format. ALL CAPITALS does not work in our software and delays the process of printing. Thank you kindly.
How do I have just the students’ legal name printed on the certificate?
To have just the students’ legal name printed on the certificate, go to the Student edit page in you Program. Beside the legal name you will notice the check box is already checked. To include or remove the spiritual name you will need to click on the little box to the right of the spiritual name.
After you have done this, please check at the top of the page where it says CERTIFICATE NAME: you should be able to see exactly how the certificate name will be printed.
NOTE: Please when inserting student names into the portal do so in proper case format. ALL CAPITALS does not work in our software and delays the process of printing. Thank you kindly.
Where can I enter my address in the Portal to have my certificates shipped to me?
To enter the address for the certificates to be sent to, go to the Student list page, in your Program Contract, and insert your address under heading CERTIFICATES SHIPPING ADDRESS.
Please list name, address, city, country and postal code.
Some individuals who are Level 1 certified do not have member files in the KRI database. What can do?
If that is the case then do the following:
Please provide the following information and email it to [email protected]
Full Legal Name
Spiritual Name
Date of birth
Current mailing address
Email Address
Telephone number
For the Level 1 Teacher Training Program you took please provide:
Lead Trainer
Dates of Start and End of the program (approximate is fine)
Location: City and Country
A copy of your Level 1 certificate
For any Level 2 modules you took please provide the Letters of Completion emailed to you each time you successfully completed a module. Or provide a copy of your Level 2 certificate.