Please check to see if your answer is in FAQs before emailing the Academy Administrator.

How do I make sure both their legal name & spiritual name are printed on the certificate?

To have just the students’ legal name printed on the certificate, go to the Student edit page in you Program. Beside the legal name you will notice the check box is already checked.  To include or remove the spiritual name you will need to click on the little box to the right of the spiritual name. 

After you have done this, please check at the top of the page where it says CERTIFICATE NAME:  you should be able to see exactly how the certificate name will be printed.

** NOTE: Please when inserting student names into the portal do so in proper case format.  ALL CAPITALS does not work in our software and delays the process of printing.  Thank you kindly.

How do I have just the students’ legal name printed on the certificate?

To have just the students’ legal name printed on the certificate, go to the Student edit page in you Program. Beside the legal name you will notice the check box is already checked.  To include or remove the spiritual name you will need to click on the little box to the right of the spiritual name. 

After you have done this, please check at the top of the page where it says CERTIFICATE NAME:  you should be able to see exactly how the certificate name will be printed.

NOTE: Please when inserting student names into the portal do so in proper case format.  ALL CAPITALS does not work in our software and delays the process of printing.  Thank you kindly.

Where can I enter my address in the Portal to have my certificates shipped to me?

To enter the address for the certificates to be sent to, go to the Student list page, in your Program Contract, and insert your address under heading CERTIFICATES SHIPPING ADDRESS. 

Please list name, address, city, country and postal code.

I am not sure of my Trainer Portal password, what can I do?

If you are unsure of your Trainer Portal password, go to the Trainer Portal: trainerportal.kriteachings.org  and add your username, which is your email. The Academy Administrator cannot tell you what your password is, but if you click on “Forgot Password” it will allow you to reset your password. Since the portal is directly linked to the Library of Teachings you will be resetting that password as well. Your new password will be emailed to you.

Some individuals who are Level 1 certified do not have member files in the KRI database. What can do?

If that is the case then do the following:

Please provide the following information and email it to [email protected]

  • Full Legal Name
  • Spiritual Name
  • Date of birth
  • Current mailing address
  • Email Address
  • Telephone number

For the Level 1 Teacher Training Program you took please provide:

  • Lead Trainer
  • Dates of Start and End of the program (approximate is fine)
  • Location: City and Country
  • A copy of your Level 1 certificate
  • For any Level 2 modules you took please provide the Letters of Completion emailed to you each time you successfully completed a module. Or provide a copy of your Level 2 certificate.