There could be a number of reasons.
- The portal cannot be accessed on a device only on a computer.
- Make sure you are using either Google Chrome or Safari as your web browser.
- It is possible that the portal is just slow for the moment and if you just wait a bit the issue will be resolved.
There is not a minimum time requirement for each level/role. As long as you meet the requirements and your mentor agrees that you are ready to apply to the next level/role you may do so on your Trainer Portal.
IMPORTANT NOTE: Please do not begin an application until you are ready to apply. Applications that are inactive for 4 months will be deleted.
First, do you have a mentor who will mentor you in the Academy?
Do you meet the minimum requirements? (Read: What are the minimum requirements for an Intern?)
If yes, then email the [email protected] to have your account activated.